The Commission for Mediation and Arbitration (CMA) has issued a crucial call to action for employment agents across Tanzania. They must ensure that all workers placed in jobs receive their rights without any doubt. This includes providing essential information to domestic workers, such as the location of the nearest CMA office, to ensure they can seek help when needed. The CMA's Director, Usekelege Mpulla, emphasized the importance of CMA's role in resolving disputes and providing justice for domestic workers. He likened the CMA to a hospital, where employers and employees can seek treatment for their grievances. The training, coordinated by Chiku Semfuko, covered vital topics such as labor laws, employment contracts, gender-based violence, and the CMA's role in ensuring justice for domestic workers. Mr. Mpulla stressed the responsibility of agents in providing correct information and ensuring workers' rights are upheld. The workshop, organized by the International Labour Organization (ILO), aimed to strengthen the capacity of legally registered agents, who play a crucial role in connecting domestic workers with employers. Mr. Saidi Wamba, CHODAWU Secretary-General, urged agents to utilize the acquired knowledge for better service delivery and worker protection. The training exposed participants to legal requirements and standards, including formal employment relations for domestic workers. Mr. Mussa Bausi, Operations Manager at Sasy Solutions, expressed gratitude for the training, highlighting the importance of recognizing domestic workers as employees under proper arrangements. Ms. Asha Mabote, Secretary of the Association of Domestic Employers, praised the training's impact on professionalism among employers, emphasizing the newfound knowledge about workers' rights and legal contracts. Neomensia Dimoso, a domestic worker and peer educator, thanked the ILO for bringing workers and agents together, as it shed light on the challenges faced by domestic workers during job placements.
